Luminate Blog

We do! There is a Seasonal Rate change fee of $25 to move to the seasonal rate of $9.95 per month. A $25 fee will also be charged to go back to original speed and monthly charge amount. There is a 3 consecutive month minimum and a 12 consecutive month maximum to be on the…

If there is something we could have done better, please let us know. If it’s just a life event, you can request a disconnect. Either way, we hate to see you go and thank you for having been a Luminate customer! Please note that we require 30 days notice to disconnect.

We do not offer cable TV, however if you have a smart TV you can utilize your internet connection to stream live television. There are a variety of streaming services available for purchase and for free. Cell phone service is not available, but we are able to provide a landline or transfer over your current…

Glad you asked. There is a $150 installation fee and those pesky taxes and fees that we have to collect for various entities. Non-standard installs may incur additional charges