Luminate Blog

Your bill is located within the SmartHub user portal. (SmartHub Link). This is the same billing system as Yampa Valley Electric. You may need to create a new account if you have never accessed it before. We can also send you a paper bill. If you have any questions, please call us at 970-870-4320

That depends! We have two ways to get gig speed to your house: fiber to the home or a short distance wireless solution. Your home will receive whichever type we have designed for your area. Either way, there will be a box attached to your house and a fiber line run through your wall to…

We are continually building out our network and we are currently installing service for new customers. You may search your address to see if we are currently servicing your property or you can always contact us. The process is pretty simple. Once determined that we can service your property at this time, you will fill…

Great question. Slower than expected speeds can be caused by a lot of issues. How close are you to the router? Wi-Fi speeds degrade over distance. Speaking of Wi-Fi, you will not get your highest speeds unless you are plugged directly into the router via an ethernet cable. How old are your devices, like your…