Luminate Blog

Is there anything I have to do?

By Sean / August 26, 2024 /

Yes, please clear a path behind your fence and through your backyard for the fiber.

How soon can I get fiber internet in Country Club Heights?

By Sean / August 26, 2024 /

As soon as the fiber is run through all the yards we can start getting it turned on in your homes. Plan on the end of October.

MyLuminate Mobile Application Privacy Policy

By Sean / August 26, 2024 /

What is covered by this Privacy Policy   MyLuminate is an application developed by Calix, Inc. for use by subscribers of broadband service providers (BSPs) who purchase cloud and software services from Calix, Inc. Calix, Inc. is a processor of (or service provider for) its BSP’s subscriber personal information under applicable privacy and data protection…

What is Managed Wi-Fi and what does it cover?

By Sean / August 26, 2024 /

Managed Wi-Fi is the upgraded version of our MyLuminate app. It gives you access to all the features, gives you more control, includes 2 in-home service calls and everything else that is listed below: Wi-Fi password assistance Unlimited support via phone Two free in-home service calls per year Unlimited, remote, online device management Set up…